Frequently Asked Questions
Find the answers to our most common questions below. If you can’t find the answer, please contact us.
Registration & Ordering
Viewing pricing on our website requires registration. Registration is easy and be completed in just a few minutes.
In order to register for wholesale and bulk candle purchases you must be operating a business in Canada or the United States. This may include a retail storefront, boutique, spa, gift shop, online store, subscription box program, or business where you order bulk candles/products as gifts for distribution to your clients.
Purchasing our products for resale on Amazon, eBay, Etsy, or other online marketplaces is prohibited.
Our standard minimum order amount is $100. From time to time we may lift minimum order amounts for a promotional period. When minimum order amounts are in place, you’ll receive a warning at the checkout that you haven’t met the minimum required.
Minimum order amount is the net purchase amount before tax and shipping.
All orders placed through our wholesale website are shipped via Canada Post. Live shipping rates are calculated based on the shipping weight, number of parcels and your location.
We reserve the right to ship via another carrier at our discretion.
Our candles that are labeled as all natural are made with either soy wax, or beeswax and don’t have synthetic fragrance oils or dyes. Products are scented naturally with essential oils.
Burn time varies depending on the type of wax, volume, wick and container. All of our candles have their approximate burn time listed on the product page.
If you can’t find what you’re looking for, please contact us. We can prepare an estimate to design and manufacture your custom or private label candle.